Shipping & Returns Information
At Socal Shut Down, we want to ensure you have a clear understanding of our shipping and return processes. Because we hand-make our shirts, cutting the vinyl and heat pressing each one ourselves, we take extra care to double-check every shirt for quality before it ships. This ensures you always receive a great product.
Frequently Asked Questions
Below you'll find answers to common questions about our shipping and return policies at Socal Shut Down. If you have any further questions, please don't hesitate to contact us.
What are the most important things customers should know about your shipping process?
Each Socal Shut Down shirt is made by hand. We cut the vinyl and heat press it ourselves. We double-check every shirt to ensure you receive a high-quality product.
What happens if my vinyl print is damaged?
If the vinyl print on your Socal Shut Down shirt is damaged, we will send you a replacement shirt free of charge once the damaged shirt has been returned to us.
How long does shipping take?
Shipping times vary depending on your location. Once your order is processed, you will receive a tracking number to monitor your shipment's progress. Please allow [Number] business days for your order to arrive.
Do you ship internationally?
Currently, Socal Shut Down ships only within the United States. We plan to offer international shipping in the future.
What is your policy for returns or exchanges?
If the vinyl print is damaged we will send you another shirt for free once you returned the damaged shirt.
Who pays for return shipping?
The customer is responsible for paying the return shipping costs for damaged goods.
What if my item is lost or stolen in transit?
Socal Shut Down is not responsible for items lost or stolen in transit. Please contact the shipping carrier to file a claim. We recommend keeping an eye on your tracking information to prevent theft.
What payment methods do you accept?
Socal Shut Down accepts all major credit cards, PayPal, and Apple Pay.
Need More Help?
If you have further questions or concerns regarding our shipping and returns policy, please feel free to reach out to our customer support team. We're here to assist you!
